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From there, I receive an email confirming my support case, and usually get another email within just a few minutes (but sometimes up to a few hours) following up on my question. Unfortunately, there is no way to speak with a live agent over chat, but the email responses are usually fast enough that it’s just as good as live chatting. As discussed above, the main thing DraftKings can do to improve its game library is offer better options for sorting and filtering the game library. Having options to filter by theme, game features or bet size would be especially helpful for navigating the massive catalog of online slots.
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If you manage to get a high enough place on the leaderboard, you could be rewarded with lots of free coins. To activate the bonus, you need to use the special bonus drop code and insert it in the bonus field in your account settings. To activate a promo, you may be asked to enter a code (likeDEADSPIN) during registration or in a promo field when prompted. In most cases, this happensduring sign-up, which I’ll cover in more detail later. The language support is the one bright spot, with options for several languages including English. However, this hardly makes up for the fundamental problems with their customer service setup. If you’re looking for quick, helpful support, you might want to look elsewhere.
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